Midwesco® Announces the Implementation of M2M™ VIP Enterprise Portal to Strengthen The Supply Chain and Maximize Customer Relationships.
June 11, 2007
Winchester, VA - June 11, 2007: Midwesco® Filter Resources, Inc. (NASDAQ NM: MFRI) announced today that effective August 1, 2007, Midwesco® will be adding an e-commerce platform to their website. “In keeping up with the demands of the industry, we wanted to provide our customers and prospects with detailed product information with an easy way to enter orders and to request a quote around the clock. What better way to provide our customers and prospects with improved customer service than putting the information in front of them 24 hours a day seven days a week?” said Marketing Communications Manager, Darlene Lowman.
The M2M™ VIP enterprise portal lets Midwesco® share information with customers and prospects in real-time – directly from the Made2Manage system currently in place. The M2M™ VIP Enterprise portal is a convenient and secure (128 bit encryption) place for customers to access real-time information about their account, status of orders and much more. On the Customer Essentials side of the site, customers will be able to look up their order status information, access invoice details, view status of their account, quotes or product inventory, access specifications in a product catalog and process a return materials authorization (RMA). The Transaction Center provides our customers with access to their order center. They will be able to add an item to an order, view previously saved orders, and see order templates (for frequently ordered parts) along with an email confirmation to the customer and the customer service department. The Transaction Center also allows one to request a new quote or view saved quotes.
For the interim the M2M™ VIP site will include baghouse accessories only with the eventual integration of our customized products at a later date. For more information on the M2M VIP portal, contact Darlene Lowman at 800.336.7300 (+1.540.667.8500).
About Midwesco® Filter Resources, Inc.Midwesco® Filter Resources, Inc. is a world leader in dry filtration and dust collection filters since 1968. Midwesco® Filter has developed and maintains one of the largest inventories of dust collector and baghouse bags, cages, accessories, parts and cartridge elements in the industry. Midwesco® Filter, along with its subsidiaries, TDC Filter, Nordic Air Filtration and Nordic Midwesco, are committed to providing their clients with the most cost-effective, highest value products and services available that will enhance their baghouse and cartridge systems. It is through continuous improvement in manufacturing processes, raw material acquisition, and technically competent field services that Midwesco® Filter can bring its clients the best value and best solutions. Visit us at midwescofilter.com, tdcfilter.com, nordic-air-filtration.com and nordicmidwesco.co.za.